Fees and Exchange Rates
Last updated 55 days ago
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E-commerce transactions involve platform fees and Stripe processing fees. The following explains how each fee is calculated.
Fee Structure
Each transaction fee includes:
| Fee Item | Description |
|---|---|
| Kanorio Platform Fee | Based on your subscription plan (see below) |
| Stripe Processing Fee | Credit card processing fee charged by Stripe, typically around 2.9% + a fixed fee of USD 0.10 |
| Cross-Currency Conversion Fee | If the buyer's currency differs from your settlement currency, Stripe may charge a conversion fee of approximately 1% |
Platform Fees
Kanorio platform fees vary based on your subscription plan:
| Plan | Platform Fee |
|---|---|
| Free Plan | 9% per transaction |
| Kanorio Pro | 3% per transaction |
Subscribing to Kanorio Pro significantly reduces platform fees and is ideal for sellers with higher transaction volumes.
Fee Calculation Example
Assuming a product price of NT$1,000 (Kanorio Pro plan):
| Item | Amount |
|---|---|
| Product Price | NT$1,000 |
| Kanorio Platform Fee (3%) | -NT$30 |
| Stripe Processing Fee (approx. 2.9% + USD 0.10) | -NT$29 - equivalent of USD 0.10 |
| Seller Receives (approx.) | NT$941 minus the equivalent of USD 0.10 |
Actual amounts may vary based on Stripe's rates, fixed fees, settlement currency, and exchange rates. Please refer to your Stripe dashboard for precise figures.
Cross-Currency Transactions
The buyer's payment currency is determined by their IP location. If the buyer's currency differs from your settlement currency, Stripe will automatically convert the currency, potentially charging a conversion fee of approximately 1%.
Frequently Asked Questions
Yes. Kanorio platform fees and Stripe processing fees are automatically deducted from each transaction. You will receive the amount after these fees have been deducted.
Subscribing to Kanorio Pro reduces the platform fee from 9% to 3%.
Stripe processing fees vary by region and payment method, typically around 2.9% + a fixed fee of USD 0.10. Please refer to Stripe's official pricing for details.